Our credit card processor is currently down and we are unable to process CC orders. E-transfer is still accepted

Shipping Policy

Effective Date: January 1, 2026

At Coastal Mary, we aim to ship all orders quickly, securely, and reliably. Please review the details of our shipping process below.

1. Order Processing Time

  • Orders are processed within 1–2 business days after payment is received
  • Orders placed on weekends or holidays will be processed the next business day
  • You will receive a confirmation email when your order is shipped

2. Shipping Carriers & Methods

  • We primarily use USPS and FedEx for domestic shipments
  • Shipping method is selected based on your location, order size, and delivery speed

3. Delivery Timeframes

  • Standard domestic delivery typically takes 3–7 business days after processing
  • Delivery timelines are estimates and may vary depending on location and carrier conditions
  • We are not responsible for delays caused by carriers or weather disruptions

4. Shipping Costs

  • Shipping costs are calculated at checkout based on order size and destination
  • We may offer free or discounted shipping promotions at our discretion

5. Tracking Information

  • Once your order has shipped, you will receive an email with tracking details
  • Please allow up to 24 hours for tracking information to update after shipment

6. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us via our Contact page within 7 days of delivery
  • We will work with the shipping carrier to resolve the issue
  • Replacements or refunds will be issued on a case-by-case basis

Contact Information

For questions related to shipping, please reach out to:

Coastal Mary

📧Contact Us